Above all, they are dedicated to their customers and their projects.

 

In the wake of unprecedented health care market changes and rising health care costs, new survey findings from Aon Hewitt reveal that the way U.S. employers offer, manage and deliver health care benefits to employees is likely to change significantly in the coming years.

According to Aon Hewitt, the amount employers spend on health care has increased by 40% in the past six years to about $8,800 per employee. Over this same period, employee premium and out-of-pocket costs have increased 64% to almost $5,000 per year. Aon Hewitt estimates that health care costs for both employers and employees will continue to rise 8% to 9% per year for the foreseeable future. Worsening population health issues, including obesity, smoking and failure to comply with medications, are expected to significantly contribute to the rapid rise in health care costs.

Despite these challenges, Aon Hewitt’s survey of nearly 800 large and mid-size U.S. employers covering more than 7 million employees found that 94% of those surveyed will continue to offer health benefits to their employees in the next three-to-five years. However, of those employers, almost two-thirds plan to move away from a traditional “managed trend” approach to one that requires participants to take a more active role in their health care planning.

“The health care marketplace is becoming increasingly complex. New models of delivery, new approaches to managing health, and new compliance requirements are challenging employers to think differently about their role in ‘owning’ health insurance responsibilities for employees and their dependents,” said John Zern, executive vice president and the Americas Health & Benefits practice director for Aon Hewitt. “Employers are staying in the game, but they are taking bold and assertive steps to achieve more effective results—and they are doing so at a faster pace than we’ve seen in prior years.”

Adopting “pay for performance” philosophies

Aon Hewitt’s survey found that in the next three-to-five years, almost 40% of employers expect to migrate toward a “house money/house rules” approach. Under this model, employers may reserve a portion of their health care dollars for those employees who exhibit good health behaviors or who can show measurable progress toward their health goals. For example, participants who take health risk questionnaires and biometric screenings may be rewarded in the form of lower premiums or access to broader health coverage. Other employers may waive prescription drug co-pays if an employee demonstrates they are following their doctor’s orders with regard to a chronic condition. Lastly, some leading-edge employers are working with health plans to incentivize participants to use a small provider network of high quality, cost-efficient providers.

“Over the past decade, employers have reserved an increasing portion of their cash compensation program to pay-for-performance bonus programs,” said Zern. “We see similar approaches emerging with health benefits, which reward those employees who actively participate to achieve improved health outcomes.”

Growing interest in private health care exchanges

While still an emerging trend, private health care exchanges are quickly generating interest among employers. In this model, employers continue to financially support health insurance, but enable employees to choose from multiple plan options and insurance carriers via a competitive, fully insured health insurance marketplace. The exchange model assumes many of the health benefits responsibilities that employers historically manage—including plan design, insurance carrier selection and management, user experience and behind-the-scenes administration.

“Private health care exchanges allow employers to re-create a competitive marketplace for health insurance based on consumer choice, which will encourage insurance companies to drive the system toward greater efficiency,” said Jim Winkler, chief innovation officer for the U.S. Health & Benefits practice at Aon Hewitt. “While this option may not be a fit for every employer, it is increasingly attractive to those organizations that want to offer employees health care choice while lowering future cost trends and lessening the administrative burden associated with sponsoring a health plan.”

According to Aon Hewitt’s survey, about 28% plan to move into a private health care exchange over the next three-to-five years. In January 2013, for example, more than 100,000 U.S. employees enrolled in their health benefits through Aon Hewitt’s Corporate Health Exchange, the nation’s first and only operational fully insured, multi-carrier health care exchange.

Exiting health care completely

Aon Hewitt’s survey shows the vast majority of employers do not view the emerging individual insurance market as a replacement for the employer-based system in place today. Just 6% of employers said they plan to exit health care completely in the next three-to-five years.

“The allure of exiting completely is strong until you look at the numbers,” said Winkler. “Between the Affordable Care Act penalties for failing to offer coverage and the ensuing talent flight risk, most employers believe they need to continue to play a role in employee health, but want a different and better outcome.”

 

Taxes and fees — and how they may impact you

The Affordable Care Act (ACA) includes a number of provisions that affect both insured and self-funded plans. Those provisions include four new taxes and fees, which we expect to impact the cost of plans going forward. The responsibility for paying the new taxes and fees will fall on both health insurers and plan sponsors. This flyer discusses these four new taxes and fees. While we are still awaiting final regulatory rules and guidance on how each of these taxes and fees will be calculated and paid, we want to help you stay up to date based on what we know at this time. We will provide you with updated information about how we expect them to impact your health plan as additional regulatory guidance becomes available.

The “most cost-effective way” for employers to rein in soaring health care costs is to self-insure, according to a research organization focused on using business technology and management principles to control health care costs.

George Pantos

In a white paper, the Healthcare Performance Management Institute suggests that the exemptions from state insurance mandates and premium taxes granted to self-insured health plans enables self-insured companies to develop more customized plans and devote more resources to their employees.

Opting to self-insure could allow employers to “regain control over their health benefits,” George Pantos, executive director of the HPM Institute and a former under secretary of the U.S. Commerce Department, said in a statement.

The white paper suggests that self-insuring allows employers to control cost by enabling them to: